Privacy policy
Last updated: {{30/11/2025}}
Welcome to Morocco Luxury Camp (“Company”, “we”, “us”, or “our”). We operate a luxury desert camp located in Erg Chigaga, Mhamid, Zagora, Morocco, and we are committed to protecting your personal information and your right to privacy.
This Privacy Policy explains what information we collect, how we use it, how it is protected, and what rights you have regarding your data when you visit our website:
https://www.morocco-luxury-camp.com/
(the “Site”).
By using our Site or booking our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect personal information that you voluntarily provide when you:
- Fill out our contact or booking forms
- Communicate with us by email, phone, or messaging apps
- Make a reservation or inquiry
- Subscribe to newsletters or marketing content
1.1 Personal Identification Information
- Full name
- Email address
- Phone number
- Country of residence
- Passport details (only if required for legal booking procedures)
- Travel dates and preferences
1.2 Payment Information
If you make a booking, payment details may be collected by our secure payment processor.
We do not store credit card information on our servers.
1.3 Automatically Collected Information
When you visit our website, certain information is collected automatically through cookies and analytics tools, including:
- IP address
- Browser type and version
- Device type
- Pages visited
- Time spent on the website
- Referral sources
1.4 Cookies & Tracking
We use cookies to:
- Improve website performance
- Offer a better user experience
- Analyze website traffic
- Personalize content
You can disable cookies in your browser settings.
2. How We Use Your Information
We use collected information to:
- Process bookings and reservations
- Respond to inquiries and customer service requests
- Improve our services and website functionality
- Send confirmations, updates, and relevant travel information
- Customize user experience
- Comply with legal obligations under Moroccan law
We never sell your personal data to third parties.
3. Sharing Your Information
We may share your information with:
3.1 Service Providers
- Booking management platforms
- Payment processors
- Email marketing services
- Transportation or tour partners (only when relevant to your booking)
All partners are required to protect your data.
3.2 Legal Requirements
We may disclose personal information if required by:
- Moroccan authorities
- Law enforcement
- Legal processes
4. Data Storage & Security
We take appropriate technical and organizational measures to safeguard your data, including:
- Secure servers
- Encrypted connections (SSL)
- Limited access to authorized staff only
Despite our efforts, no online transmission is 100% secure. By using our website, you acknowledge this inherent risk.
5. Data Retention
We retain your information only as long as:
- Necessary to fulfill services
- Required for legal or tax purposes
- Necessary for business records
You may request deletion of your data at any time.
6. Your Privacy Rights
Depending on your location and applicable laws (including GDPR for EU visitors), you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to processing
- Restrict processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, contact us at:
📩 luxurycamp.cheznaji@gmail.com
7. International Data Transfers
As a business located in Morocco, your personal data may be processed in Morocco or other countries where our providers operate.
We ensure appropriate safeguards for international data transfers.
8. Links to Third-Party Websites
Our website may contain links to external sites. We are not responsible for:
- Their content
- Their privacy practices
- Any data collected by them
We encourage you to read their privacy policies.
9. Children's Privacy
Our services are not directed to children under 16.
We do not knowingly collect data from minors. If such information is discovered, it will be promptly deleted.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with the updated “Last Updated” date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your data:
📍 Morocco Luxury Camp – Erg Chigaga Luxury Desert Camp
Erg Chigaga, Mhamid El Ghizlane, Zagora, Morocco
📩 Email: luxurycamp.cheznaji@gmail.com
📞 Phone: +212 6 61 61 74 36)